Privacy Policy

LJW & CO, LLC — Privacy Policy Effective Date: March 6, 2026

LJW & CO, LLC ("LJW & CO," "we," "us," or "our") operates this website and provides marketing and operations consulting services. We are committed to being straightforward about how we handle your information. This Privacy Policy explains what we collect, how we use it, and what choices you have.

By using our website (laurenknoll.com), you agree to the practices described in this policy. If you have questions at any point, please reach out directly — contact information is at the bottom.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you provide: your name and email address when you submit a contact or inquiry form; your business name, phone number, or other details you share when reaching out about services; and any other information you voluntarily include in a message to us.

Information collected automatically: pages visited and time spent on the site, browser type and device information, IP address and general geographic location (city/region level), and referring website (how you found us). This data is collected through standard website analytics tools and does not identify you personally on its own.

2. How We Use Your Information

We use the information we collect to respond to your inquiries and communicate with you about potential or existing engagements, provide and improve our consulting services, send occasional updates or newsletters if you have opted in, understand how people use our website so we can make it more useful, and comply with applicable legal obligations.

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

3. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to help the site function properly and to understand site traffic patterns. These may include essential cookies necessary for the site to work correctly, and analytics cookies that help us understand how visitors navigate the site (e.g., via Squarespace Analytics or Google Analytics).

Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect certain features of the site.

4. Third-Party Services

Our website is built on Squarespace. When you visit the site, Squarespace may collect certain technical information as part of hosting and delivering the site. We may also use third-party tools such as Google Analytics to help us understand site traffic. These services have their own privacy policies governing how they handle data.

We are not responsible for the privacy practices of third-party sites that may be linked from our website.

5. How We Protect Your Information

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. Our website is served over HTTPS, and we limit who internally has access to contact information you provide. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. How Long We Retain Your Information

We retain contact information and correspondence for as long as is reasonably necessary to fulfill the purpose for which it was collected — typically for the duration of a client relationship plus a reasonable period afterward for record-keeping. You may request deletion of your information at any time (see Section 8).

7. Children's Privacy

Our website is intended for adults and business professionals. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

8. Your Choices and Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, request deletion of your information (subject to any legal obligations we may have to retain it), and opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

To make any of these requests, simply reach out using the contact information below. We will respond promptly.

9. Michigan Residents

LJW & CO, LLC is a Michigan-registered limited liability company. We comply with applicable Michigan privacy laws. If you are a Michigan resident and have questions or concerns about your personal information, please contact us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

Questions, concerns, or requests related to this Privacy Policy are always welcome.

LJW & CO, LLC

Michigan

laurenknoll.com